We take care of your
WordPress website, so you
can take care of business

We take care of your WordPress website, so you can take care of business

Our customers rate us EXCELLENT

What Does Our WordPress Support Service Include?

Say goodbye to your WordPress headaches. We will take care of your WordPress website from start to finish. 

Unlimited website edits

New functionality

Plugin and theme updates

Debugging and fixing

What Does Our WordPress Support
Service Include?

Say goodbye to your WordPress headaches. We will take care of your WordPress website from start to finish. 

Unlimited website edits

New functionality

Plugin and theme updates

Debugging and fixing

Staging setup and management

Speed optimisation

What Sort Of Stuff Do We Help With?

  • Fixing bugs
  • Consulting on technical decisions (hosting, WordPress, WooCommerce, plugins)
  • Resolving plugin and code conflicts
  • Helping style and customise your website
  • Creating and uploading blog posts and new pages
  • Speed and performance optimisations
  • Building and testing new features
  • Creating and managing a staging environment

How Does Our WordPress
Support Service Work?

Send In A Request

Simply send in a request to your designated Active Collab Workspace and it will be assigned to one of our developers.

Sign Off The Work

Your project manager will make sure we understand your request, and ensure that it is completed in full in a timely manner.

Relax!

We provide unlimited edits and there’s nothing WordPress related we can’t resolve for you, so you can relax knowing your site is in good hands.

Why Are We Different?

Lightning Fast

Has your ecommerce store stopped working in the middle of the day? Let us know it's urgent, and we'll have it back up in a flash.

Custom Code

Got custom code on your site? Need a plugin customised? Require some CSS? No problem! Our plans cover more than just plugin updates.

UK Based 9-5

We're a UK based WordPress agency available to support you during your working hours of 9-5. No crazy hours or delays when you need us.

What Our Customers Say

"We have been very pleased with the level of service we’ve received from James and his team. They’ve successfully supported the design and relaunch of our ecommerce business within our budget. Using a Staging environment and a website built with tools such as WPBakery Builder & CSS Hero has empowered us to do more ourselves as a team. James has been supportive every step of the way and has provided some great suggestions to all trading barriers we have so far encountered. We are happy to recommend their services to any business looking for similar levels of website development and ongoing support."
Justin Vermaak
Ecommerce Director, Kallysleep
"We've worked with James over the last 12 months and have been delighted with the support and service he has provided towards the development and maintenance of our website. We would happily recommend James to others seeking similar support."
Kevin Goodings
CEO, SessionCam
"James has an excellent business model, which really suits small businesses like mine. He spotted something wrong on my website, and had it fixed within hours. Can't ask for more!"
Martyn Richards
Director, Martyn Richards Research

Success Stories

Our WordPress
Maintenance Plans

Success Stories

It's Taken Care Of

  • 24/7 uptime monitoring
  • Malware protection and removal
  • Automated daily website backups
  • Unlimited website restores if something breaks
  • Image compression & optimisation
  • Database optimisation
  • 4 quick support requests per month
  • WordPress core updates
  • WordPress theme updates
  • WordPress plugin updates
  • Staging environment setup and management
  • We'll fix anything that breaks as a result of any updates

Who Needs A Developer?

  • Everything included in Sleep Soundly and It's Taken Care Of PLUS
  • Unlimited support requests per month
  • Priority support
  • Hourly website backups
  • New functionality
  • Custom code and plugin customisation

Frequently Asked Questions

What hours do you work?

We work standard British working hours of 9-5 BST and we are available to help you with any WordPress related problems during these hours.

What's not included?

We try to say no as little as possible. We can help you with most WordPress related tasks including working with custom code, building new pages, plugin customisation, adding new plugins and integrations to your site. The only sort of things we'd have to charge extra for would be building new sites, complex API integrations and writing custom code that goes beyond being a snippet.

Is there a minimum contract length?

Nope. You can sign up on a flexible rolling monthly agreement with us and we can take it month by month. To cancel, simply let us know before the start of your next months WordPress support. We're only interested in working with you if it's a good fit and don't believe it's beneficial to lock our customers into lengthy agreements.

Can you help with WooCommerce?

Absolutely, many of our customers have WooCommerce stores and we are very familiar working with WooCommerce.

Say goodbye to your WordPress headaches