UK BASED WORDPRESS TECHNICAL SUPPORT
WordPress Support and Maintenance Services
What Does Our WordPress Support Service Include?
Our team of WordPress specialists are available to provide technical WordPress support in any capacity. Think of us as your outsourced WordPress developer, without the huge price tag!
Unlimited Website Edits
We’ll provide unlimited edits, updates or additions to your website.
New Functionality
We’ll bolt on new functionality using plugins, extensions and custom code.
Debugging and Fixing
If it’s broke, we’ll find the culprit, and we’ll fix it pronto.
Plugin and Theme Updates
We’ll safely test, debug and update your plugin and theme files.
Staging Management
We’ll create and manage a Staging environment to develop new features and safely push them live for you.
Speed Optimisation
We’ll turn your slow website, into a lightning quick one!
WordPress Support Service
How Does It Work?
We help our WordPress support service customers maintain their website on a monthly basis.
This includes fixing bugs, adding and updating plugins, theme files and WordPress core, developing new functionality and assisting them with any WordPress related queries they might have.
We carry out all development on a Staging environment, which is an exact duplicate of your live site, so there’s no ‘work in progress’ going on for your live website visitors. Once this work is signed off by you, we safely push it to your live site.
WordPress Maintenance And Support
What's The Process?
The first step is to schedule a consultation with one of our WordPress specialists, so that we can learn a bit about your website and explain how we can help you.
After this initial consultation, we’ll suggest a WordPress support plan that is suited to your website and needs.
If you’re happy to proceed, we can get the ball rolling right away, we’ll create a Staging copy of your website and you start submitting your first WordPress maintenance requests to our team.
Sounds Too Good To Be True. What's The Catch?
There’s no catch. It’s a simple and straight forward process. We’ve included a few frequently asked questions below to clear up any questions you might still have.
Schedule a consultation with our WordPress specialists who will be able to suggest the most appropriate WordPress support plan for you.
This depends on your support plan. We’re usually happy to do most things for our customers, but if your request requires a lot of custom code or involves designing a new website or page templates we wouldn’t be able to do this within a support plan. We can however quote for this work as an additional project.
We’re the only WordPress support and maintenance provider who provide custom code for our clients and help them addon new functionality
Quick fixes are usually done within a couple of hours. If you require more complex customisation work, it may take several days or more. We always prioritise urgent tasks for you.
Our customers rate us EXCELLENT
"We've worked with James over the last 12 months and have been delighted with the support and service he has provided towards the development and maintenance of our website. We would happily recommend James to others seeking similar support."
Kevin Goodings, CEO
Our WordPress Support Service Plans
Sleep Soundly
For small websites-
1 quick support request per month
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Website speed optimisation
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Database optimisation
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Malware protection and removal
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Automated daily website backups
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Unlimited website restores if something breaks
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Image optimisation and compression
It's Taken Care Of
For mid sized websites-
Everything included in Sleep Soundly PLUS
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4 quick support requests per month
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24/7 uptime monitoring
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WordPress core updates
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WordPress theme updates
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WordPress plugin updates
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Staging environment setup and management
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We'll fix anything that breaks as a result of any updates
Who Needs A Developer?
For lots of requests and customisation-
Everything included in Sleep Soundly and It's Taken Care Of PLUS
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Unlimited support requests per month
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Priority support
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Hourly website backups
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Custom code
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Custom functionality and plugin customisation
How To Build A WordPress Website
FREE Video Course
Simple, easy to follow video tutorials showing you how to build your own WordPress website.
