Unlimited WordPress Support
One Flat Monthly Fee.
One Flat Monthly Fee.
What Does Our Unlimited WordPress
Support Service Include?
What Sort Of Stuff Do You Help With?
Recently Completed Tasks
How Does It Work?
Why Are We Different?
What Our Customers Say
We try to say no to as little as possible. Typically things that are not included include account management (we can’t liaise with your customers for you), API integrations that don’t use a plugin, or writing custom code that goes beyond small snippets.
Nope. You can sign up on a flexible rolling monthly agreement with us and we can take it month by month. To cancel, simply let us know before the start of your next months WordPress support. We’re only interested in working with you if it’s a good fit and don’t believe it’s beneficial to lock our customers into lengthy agreements.
Our Pro plan caters to customers who need a faster turnaround on their work with 1 day turnaround times. However, your deadlines are not our deadlines. Within your plan we can only work on one task at a time for you so please bear this in mind, if a task is urgent or needs priority you can mark it as urgent and we will always do our best to help you complete it ASAP by prioritising it our end. Some tasks may take longer than 1 day even with Priority status, we’ll let you know if this is the case.
Pick A Plan
The Standard plan is perfect for small websites and online stores, and our Pro plan caters to the added level of support required by larger WordPress sites with more requests and moving pieces.
Dedicated WordPress developer
Unlimited requests and edits
New functionality and features via plugins
Plugin and theme updates
DNS & hosting management
Staging setup and management
Monthly progress report
Help for as many sites as you need
All standard features plus
Custom code snippets
Plugin and theme customisation
New templates or pages
1 day priority task completion time
Highly customized themes and sites with advanced functionality
Is your WordPress website hosted somewhere like Google Cloud or AWS and requires an extra level of support? Do you require a high volume of support tickets resolved on a priority basis? Or perhaps you need help with plugin and theme customisation that goes beyond implementing small snippets of custom code.
If the above sounds like you, or if you’re not sure if you’d be covered in the Standard or Pro Plan, schedule a free consultation with our team and we’ll figure out a plan that works for you.
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