What Does Our Unlimited WordPress
Support Service Include?
Unlimited websites
New functionality
Debugging and fixing
Consulting on tech decisions
What Sort Of Stuff Do You Help With?
- Building and testing new features
- Fixing bugs
- Resolving plugin and code conflicts
- Handling your domain, DNS and hosting
- Consulting on technical decisions (hosting, WordPress, WooCommerce, plugins)
- Helping style and customise your website
- Creating and uploading blog posts and new pages
- Speed and performance optimisations
- Creating and managing a staging environment
Recently Completed Tasks
- Renew the expired SSL certificate
- Embed Hubspot form on landing page
- Website backup
- Create a Gravity form that registers new members using a custom post type
- Migrate pages from SiteOrigin to Gutenberg
- Customize Size attribute design on product pages
- Display a tooltip message on hover
- Setup Wishlist Member plugin
- Create a Staging environment and install Elementor
- Update plugins and PHP version to 7.3
How Does It Work?
Send In A Request
Simply send in a request to your designated Active Collab Workspace and it will be assigned to one of our developers.
Sign Off The Work
Your project manager will make sure we understand your request, and ensure that it is completed in full in a timely manner.
Relax!
We provide unlimited edits and there's nothing WordPress related we can't resolve for you, so you can relax knowing your site is in good hands.
Why Are We Different?
Lightning Fast
Has your ecommerce store stopped working in the middle of the day? Let us know it's urgent, and we'll have it back up in a flash.
Custom Code
Got custom code on your site? Need a plugin customised? Require some CSS? No problem! Our plans cover more than just plugin updates.
UK Based 9-5
We're a UK based WordPress agency available to support you during your working hours of 9-5. No crazy hours or delays when you need us.
What Our Customers Say
Kevin Goodings
CEO, SessionCam
FAQ's
We work standard British working hours of 9-5 BST and we are available to help you with any WordPress related problems during these hours.
We try to say no to as little as possible. Typically things that are not included include account management (we can’t liaise with your customers for you), API integrations that don’t use a plugin, or writing custom code that goes beyond small snippets.
Yes we do. However we can only work on 1 request at a time for you regardless of how many sites we support for you.
Nope. You can sign up on a flexible rolling monthly agreement with us and we can take it month by month. To cancel, simply let us know before the start of your next months WordPress support. We’re only interested in working with you if it’s a good fit and don’t believe it’s beneficial to lock our customers into lengthy agreements.
Our Pro plan caters to customers who need a faster turnaround on their work with 1 day turnaround times. However, your deadlines are not our deadlines. Within your plan we can only work on one task at a time for you so please bear this in mind, if a task is urgent or needs priority you can mark it as urgent and we will always do our best to help you complete it ASAP by prioritising it our end. Some tasks may take longer than 1 day even with Priority status, we’ll let you know if this is the case.
Success Stories
Pick A Plan
The Standard plan is perfect for small websites and online stores, and our Pro plan caters to the added level of support required by larger WordPress sites with more requests and moving pieces.
Standard
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Dedicated WordPress developer
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Unlimited requests and edits
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New functionality and features via plugins
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Plugin and theme updates
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Speed optimisation
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Site security
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DNS & hosting management
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Website migrations
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Staging setup and management
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Daily backups
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Monthly progress report
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Help for as many sites as you need
Pro
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All standard features plus
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Custom code snippets
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Plugin and theme customisation
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New templates or pages
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1 day priority task completion time
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Highly customized themes and sites with advanced functionality
Custom
Is your WordPress website hosted somewhere like Google Cloud or AWS and requires an extra level of support? Do you require a high volume of support tickets resolved on a priority basis? Or perhaps you need help with plugin and theme customisation that goes beyond implementing small snippets of custom code.
If the above sounds like you, or if you’re not sure if you’d be covered in the Standard or Pro Plan, schedule a free consultation with our team and we’ll figure out a plan that works for you.
Need A Website Built?
Don't Worry We're Great At That Too!
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Get Started Now
Please take 30 seconds to fill out the form below and we will be in touch straight away to get your website started.
Every Plan Includes
- Unlimited requests
- Unlimited websites
- Fast turnaround times
- Dedicated developer
- Dedicated project manager
